Privacy policy

This policy explains how MEM Global Trade & Project Management, FZCO (“MEM Global”, “we”, “us”) handles personal information in connection with this website and business enquiries made through it.

Who we are

MEM Global is a Free Zone Company registered in Dubai Silicon Oasis, United Arab Emirates. This website is an informational corporate site for our licensed trade and project management activities.

Information we collect

We may collect the following information when you use this website:

• Business enquiry details you enter in the enquiry form, including company name, contact name, email address, selected service, requirement, specification, quantity, delivery location and required date.
• Technical information generated by your browser or the hosting platform, such as approximate location derived from IP address, device type and pages visited, where this is necessary to operate the site.

We do not ask for special category data and we do not intend this site to be used by children.

How we use information

Personal information is used only to:

• review and respond to business enquiries;
• operate, secure and improve this website;
• meet applicable legal, regulatory and due-diligence obligations.

The enquiry form prepares a structured message in your own email application. Once you send that message, we process the contents as a commercial enquiry. We do not use enquiry data for marketing lists or sell it to third parties.

Legal basis

We process personal information where it is necessary to take steps at your request before entering into a business relationship, to pursue our legitimate commercial interests in a proportionate way, or to comply with UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data where it applies.

Sharing

We may share information with professional advisers, IT and hosting providers, or authorities where required by law. This site is hosted on third-party infrastructure. Those providers process information only as needed to deliver the service.

Retention

Enquiry correspondence is kept for as long as needed to handle the requirement, maintain business records and meet legal obligations, then deleted or archived in line with our internal document controls.

Your rights

Subject to UAE law, you may request access to, correction of, or deletion of personal information we hold about you, or object to certain processing. To make a request, use the business enquiry form and state that it is a privacy request.

International transfers

Information may be processed in the United Arab Emirates and in other countries where our hosting or service providers operate. We take reasonable steps to ensure an appropriate level of protection.

Cookies

Details of cookies and similar technologies are set out in our cookie policy.

Changes

We may update this policy from time to time. The revised version will be published on this page with an updated date.